Shipping Policy

Shipping Policy

At Aurora® Plush Liquidation Hub, we are committed to delivering your order in a timely and efficient manner. We understand that once you've found the perfect plush friend, you want it in your arms as soon as possible.

Processing Time

All orders are processed and dispatched within 1 to 3 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking details once your package has left our facility.

Delivery Timeframe

We offer a standardized international shipping service to provide the best balance of cost and reliability. Once your order has been shipped, the estimated delivery timeframe is 6 to 12 business days. Please note that delivery times are estimates and may vary slightly due to factors beyond our control, such as customs processing or local postal delays.

Shipping Costs

We are pleased to offer Free Shipping on all orders, regardless of size or destination. There are no minimum purchase requirements to qualify for free delivery.

Order Tracking

A tracking number will be provided with every shipment, allowing you to monitor your package's journey to your doorstep. If you have any concerns about your shipment's progress, our customer service team is here to assist.